BOOKING TERMS AND CONDITIONS

Please do read our booking terms and conditions carefully before booking, as these booking conditions shall be deemed to have been accepted by you when you complete and sign the booking form.

If reservations are made more than eight weeks before the holiday start date, a deposit of one third of the total rental cost is payable. The outstanding balance should be paid six weeks before the holiday start date (no reminder is sent).
Alternatively, if the booking is made less than eight weeks before the holiday start date, the entire holiday cost should be paid to Sowerbys Holiday Cottages with the completed booking form. Failure to make full payment at the appropriate time may result in the cancellation of the booking and the forfeiture of the deposit.

For all cottages a £100 breakages deposit cheque or a £100 debit/credit card authorisation deposit is required at the time of final payment. The cheque will not be cashed and will be destroyed (or returned) at the end of the holiday, but will be kept if the cottage is not left in the clean and tidy condition in which it was found, or to cover the cost of any damage to the property or contents.

In the event of any items being left in the property, Sowerbys Holiday Cottages will collect, pack and post the items back to you for a minimum charge of £12.00

Rarely, for reasons beyond the control of Sowerbys Holiday Cottages we have to cancel or alter arrangements made for the Hirer – in this event we will contact you as soon as possible to endeavour to find alternative accommodation, or offer a full refund of monies paid to date. We will not accept consequential damages and liability is limited to a full refund of monies paid.

In the unlikely event of a problem, all complaints must be received before the end of the holiday rental to enable any issues to be resolved. Please note that no correspondence can be entered into concerning complaints made upon departure or after your return home.

Sowerbys Holiday Cottages accepts no responsibility for any damage or injury caused by use of the accommodation and any amenities and such use is at the Hirer’s own risk.
The details in the brochure may be subject to change in the future. The information given in the brochure and on our web site is believed to be correct and true at the time of going to press.

It is not permitted to exceed the maximum occupancy for each cottage, unless prior agreement has been given.

Non Smoking

Smoking is not permitted inside any of our properties.

Dogs

Some of our properties will allow one or two well behaved dogs to stay.
An additional charge of £15 per dog per week is made to cover any extra cleaning costs.
Dogs are not permitted upstairs in any of the properties.

Bed linen and towels are now provided in all of our properties. Please ensure that towels remain inside the property and are not used as beach towels.

The cottage must be left in the clean and tidy condition in which it was found, locked and the keys must be returned to Sowerbys Holiday Cottages’ office (unless alternative arrangements have been made).